Fly Free

Privacy Policy

This policy explains what we collect, why, and what control you have.

What we collect

  • Name, email address, and phone number
  • Delivery address and order history
  • Payment status from our payment partner (never full card details)
  • Messages you send us for support or custom design work

Why we collect it

  • To confirm purchases and deliver your order
  • To send order and delivery updates
  • To handle returns, exchanges, and support requests
  • To prevent fraud and misuse

Sharing

We share only what is needed with delivery partners and our payment provider. We do not sell your personal information.

Your choices

  • You can update or delete saved addresses from your account
  • You can unsubscribe from marketing email at any time
  • You can request a copy or deletion of your data by contacting support

Retention

Order and invoice records are kept as long as required for tax and accounting.