Return & Exchange Policy

We want the fit to be right. If it is not, here is how to sort it.

Exchange window

Request an exchange within 30 days of delivery.

Condition

• Unworn and unwashed, with original tags attached
• In its original packaging
• Free of stains, odour, or damage

What cannot be exchanged

• Custom and personalised products made to your design
• Items marked final sale
• Innerwear and socks, for hygiene reasons

How to request

1. Contact support with your order number and the size you need
2. We confirm availability and share pickup or return details
3. Once the item reaches us and passes inspection, the exchange ships

Refunds

Where a refund applies, it is issued to the original payment method after inspection. Banks usually take 5 to 7 working days to post it.

Damaged or wrong item

Contact us within 48 hours of delivery with photos. We cover return shipping and send a replacement at no cost.